Terms and Conditions 

   

1. AGREEMENT

By using the Website you agree to be bound by these Terms.


2. AMENDMENTS

We reserve the right to:

update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.


3. REGISTRATION

You warrant that:

the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity

The products purchased on this site are for private and domestic use only and are not for re sale. You will notify us immediately of any changes to the personal information by e-mailing or telephoning our customer service representatives at:

e-mail address: info@melaninboxes.com
tel: +46 739611017


4. PRIVACY POLICY

We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy.

When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office.

   

5. PROTECTING YOUR SECURITY

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

   

6. COMPLIANCE

The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:

any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; andany material which is defamatory, offensive or of an obscene character


7. INDEMNITY

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.


8. THIRD PARTY LINKS

As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

   

9. ORDERS

All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.


10. CANCELLATION RIGHTS

Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.

If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how.


11. PRICE AND PAYMENT

All prices shown are inclusive of VAT (only where applicable - see below) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.

If your delivery address is within the Sweden, no additional taxes will be charged to you. If your delivery address is outside of Sweden you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.

Please note that when shipping goods from outside Sweden , cross border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of the Sweden you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.

Payment can be made by any major credit or debit card or Paypal. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If payment is to be made via a credit card a pre-auth value of 1 SEK will be held against the card until the card issuer validates the payment.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment. We will give you at least 48 hours’ notice in advance of any reattempt to process payment by sending an email to the email address you have provided to us. If you do not want us to reattempt to process payment, you must cancel your order within 48 hours of us sending you this email.

You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.

We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.

Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at: info@melaninboxes.com
Tel: +46739611017

   

12. MELANIN BOX SUBSCRIPTION TERMS AND CONDITIONS

By subscribing to our “Melanin Box” service, you acknowledge that you agree to our Terms and Conditions.

Stock is subject to availability, if you place your order on or before 25th of the month your subscription will commence in that month. For example, if you subscribe on or before 25th January, your subscription will begin with the January “Melanin Box”. If you place your order on or after 26th of the month or if the respective monthly “Melanin Box” is not available, your subscription will start in the subsequent month.

If you place your order on or before the 25th of the month, we aim to ship your first “Melanin Box” within 24 hours of your subscription payment being received. We then aim to ship each subsequent “Beauty Box” on or around the 1st of each month. Please note that on occasion there may be shipping delays and/or product back-orders due to unforeseen issues involving the brand fulfilment process. Any estimated delivery dates are estimations only and you will not be eligible for a refund due to any unforeseen delays. As soon as your “Melanin Box” is on its way, you will receive a confirmation email containing a tracking number that allows you to monitor its shipment. You will not be eligible for a refund due to any unforeseen delays

If you change address during the term of your subscription, you can do this by sending an E-mail to : info@melaninboxes.com and it will take effect the following month. If you have not changed your address before the following month’s box has been created then we shall not be liable to you in the event that you fail to receive your “Beauty Box” and no refund shall be provided.

Auto renewal - following your initial subscription period of a fixed one, three, six or twelve month subscription, your Melanin Box subscription will be automatically renewed for a further fixed term of the same length. You may opt out of the automatic renewal before the 25th day of your expiration month through your customer account. Any one, three, six or twelve month subscription cancelled before the subscription expiration is not eligible for a refund.

Each subscription is classed as a single sales contract for regular delivery of goods, so you are only entitled to receive a refund if you cancel your subscription with us within 14 days from the day on which you acquire physical possession of your first “Melanin Box”.

You are entitled to cancel your subscription at any time, however unless you cancel your subscription with us within 14 days from the day on which you acquire physical possession of your first “Beauty Box”, you will be tied into the contract for the remainder of the subscription.

If you wish to cancel your subscription before the term has expired, you must do so prior to 26th of the month, otherwise you will receive the subsequent months’ “Melanin Box”. For example, if you want to cancel your subscription from March, you would need to notify us no later than 25th February, otherwise you may receive the March “Melanin  Box”. This is only for the 1 month subscriptions purchases, for 3, 6 and 12 months you cannot cancel after the 14 days of receiving your first "Melanin Box".

The above cancellation policy does not affect your statutory rights. Please see clause 10 above for further information about your right to cancel.

We reserve the right to cancel your subscription at any time as a result of any breach of these Terms. We also reserve the right at our absolute discretion to cancel and/or change the “MelaninBox” subscription model.